Story perspectives

Hyderabad panel orders butter firm to refund Rs 230

By Drooid · Oct 30, 2026 · How we work

Read the story

Story summary

Summary

Hyderabad consumer commission ordered the butter retailer and manufacturer to refund Rs 230 and pay Rs 2 lakh damages.
The retailer stored the butter 3-4 °C above the required temperature, leading to visible fungus.
The commission granted Sandya Chavula Rs 50,000 compensation and Rs 50,000 punitive damages.
The case was referred to the Food Safety and Standards Authority of India for action under Section 90.
The retailer and manufacturer must comply with the order within 45 days.

1 of 1

Hyderabad consumer commission ordered the butter retailer and manufacturer to refund Rs 230 and pay Rs 2 lakh damages.
The retailer stored the butter 3-4 °C above the required temperature, leading to visible fungus.
The commission granted Sandya Chavula Rs 50,000 compensation and Rs 50,000 punitive damages.
The case was referred to the Food Safety and Standards Authority of India for action under Section 90.
The retailer and manufacturer must comply with the order within 45 days.